Privacy policy
Last updated: 15 November 2026
This policy explains what the Hicon Shirts Orders app (the "app", at hiconshirts.com) collects, why, and what we do with it. "Hicon Shirts", "we" and "us" mean Hicon Shirts, the business that runs the app.
Information from your Google account
You sign in with Google ("Sign in with Google" on hiconshirts.com, or Google's own sign-in on older links). The app receives only your email address and the name on your Google account. We use them to recognise you, to decide what you may see and do in the app (for example, a salesman sees his own orders and a shop sees its own), and to record who placed or changed an order.
The app does not access your Gmail, Google Drive, contacts, calendar or any other data in your Google account, and it cannot act on your account.
Hicon Shirts' use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Information you give us
- Orders and requests: the designs, colours, sizes and quantities you order, notes you add, and the salesman you choose.
- Contact details: if you send an order request without an account, or ask us for full access to the catalogue, the name, shop name, phone number and city you type in, so our office can check who you are and call you.
- Lists: lists of designs you make or save.
- Photos: staff may add product photos. Customers do not upload anything.
Information recorded while you use the app
- When you last used the app and which version of it, so we can update it safely.
- For staff: the pieces in an order being prepared, so that stock can be kept aside while the order is taken.
- A log of orders booked, changed or cancelled, with the email of the person who did it.
- What you look at (customers and people we sent a link to): when you open the app, which designs and colours you open and for how long, photos you open or zoom into, pieces you put in your bag, designs you mark with ♡, lists you open, sizes you filter by and what you search for. This is recorded inside our own app only, with your email address.
The app keeps some settings, your unfinished order and your sign-in (for up to 30 days, so you don't sign in every time; "Sign out" in the app removes it) on your own phone, in the browser's storage, so they are still there next time. We do not use advertising or tracking cookies, and we do not use any outside analytics or advertising service.
How we use it
Only to run the app and our business with you: showing stock, taking and confirming orders, keeping stock aside for orders, preparing goods for dispatch, billing, and contacting you about your orders.
What you look at helps our office and salesmen serve you: for example, to call or message you about the designs you were interested in, tell you when sizes are running out, or help with an order you started but didn't finish. It is never sold, and never shared outside Hicon Shirts.
Who we share it with
We do not sell your information or share it for advertising. Inside Hicon Shirts, our office and the salesman of an order can see it. The app runs on a server we rent from Vercel and a database from Supabase (both in Mumbai, India), and keeps copies, product photos and our stock records in Hicon Shirts' own Google account (Google Sheets and Google Drive); these providers store the data for us under their own terms. We may disclose information if the law requires it.
How long we keep it
Order records are kept as long as we need them for our business and for accounting and tax law. Request details from people without an account are deleted on request if no business follows. Records of when you last used the app are kept for at most a few days. Records of what you looked at are kept while you are a customer of ours or are thinking of becoming one; ask us and we delete them.
Your choices
- You can stop using the app at any time, and remove its access to your Google account at myaccount.google.com/permissions.
- You can ask us what information we hold about you, to correct it, or to delete it where we don't need to keep it by law: write to us at the address below.
- If you don't want us to contact you about designs you looked at, tell us and we won't.
Security
Data is stored with the providers named above, in accounts only Hicon Shirts controls. Each request to the app is checked against the signed-in Google account, and people only see what their role allows.
Children
The app is for businesses and is not meant for children.
Changes
If we change this policy, we will update the date at the top of this page.
Contact
Hicon Shirts · ask your salesman or our office